Terms & Conditions


GENERAL

By accessing as well as ordering from Cats Let Nothing Darken Their Roar you agree to these terms and conditions. 

PURCHASES

Purchases made on Cats Let Nothing Darken Their Roar Website are for the personal or gift use of the buyer only. Re-sale, commercial purposes, or any other commercial benefit is prohibited. 

PAYMENTS

We accept payments with credit cards: Visa, Mastercard, American Express, CB and Paypal account. All the information exchanged is encrypted with the SSL protocol (Secure Socket Layer). Paypal is certified PCI DSS compliant (Payment Card Industry Data Security Standard) by Visa and Mastercard.

PRICES, TAXES AND DUTIES

All orders are shipped on DDP (Delivery Duty Paid) basis, meaning that the total price and shipping cost seen in the shopping cart during the checkout include all taxes and duties. 

SHIPPING & DELIVERY

We deliver worldwide and offer different shipping options - as listed below.

We aim to dispatch all orders within 24 hours. Once your order is shipped you will receive a shipping confirmation. Fedex shipments will also receive a tracking number and instructions on how to track and collect your order.

Finland

Posti 2-3 business days - €5 
FedEx Overnight 1-2 business days - €10

European Union

FedEx Standard delivery 2-3 business days - €10 
FedEx Express delivery 1-2 business days - €15

Switzerland, Norway, Iceland, Monaco

FedEx Standard delivery 2-3 business days - €15 
FedEx Express delivery 1-2 business days - €20

USA, Canada, Australia and Japan

FedEx Standard delivery 2-3 business days - $10 
FedEx Express delivery 1-2 business days - $20

All other countries

FedEx Standard delivery 2-3 business days - $20 
FedEx Express delivery 1-2 business days - $30

Estimated delivery times are to be used as a guide only and start from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. Please note that packages that are not retrieved within 14 days will be returned to Cats Let Nothing Darken Their Roar. All fees in connection to unclaimed packages will be charged to the customer.

RETURNS

We will willingly refund any online purchase within 14 days of receipt, only for unopened goods. Please contact us at  info@catsletnothing.com  prior to making a return, quoting your order number, and we will be in touch with you as soon as possible. Returns shall be shipped to Cats Let Nothing Darken Their Roar - Iso Roobertinkatu 3-5,LH3 00120 Helsinki, Finland. Please keep your proof of postage until your refund has been received. You are responsible for the package until it reaches us.

If the products are being returned because they are damaged or incorrectly supplied then we will also refund the shipping costs. Special and custom orders cannot be returned.

PRIVACY

We respect your right to privacy. None of the information collected on this site will ever be shared, rented or sold with any outside parties.

LEGAL INFORMATION

Cats Let Nothing Darken Their Roar is a trading name of Noa Bembibre Oy, a Limited Company registered in Finland. Our registered address is Iso Roobertinkatu 3-5, LH3 00120, Helsinki. Our VAT number is 2450560.

Cats Let Nothing Darken Their Roar® is a Registered Trademark of Noa Bembibre.